Accessibility Statement

Last updated: September 4, 2026

Our Commitment

Homemasters is committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide a seamless and inclusive online experience by adhering to recognized accessibility standards and continuously improving the usability of our site.

Conformance Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Measures We Take

To ensure accessibility, Homemasters takes the following measures:

• Including accessibility as part of our development process and design reviews.
• Providing meaningful text alternatives for non-text content such as images.
• Ensuring sufficient color contrast between text and background elements.
• Making all interactive elements, including forms and navigation, operable via keyboard.
• Using clear and consistent page structure with proper heading hierarchy.
• Ensuring our website is compatible with common assistive technologies, including screen readers.
• Providing visible focus indicators for keyboard navigation.
• Designing responsive layouts that adapt to different screen sizes and zoom levels.

Known Limitations

While we strive for full accessibility, there may be some areas of the site that are still being improved. Known limitations include:

• Third-party content: Some embedded content from third-party providers (such as maps or social media widgets) may not fully meet accessibility standards. We work with our partners to improve accessibility where possible.
• Older PDF documents: Some downloadable documents may not be fully accessible. We are working to remediate these files. Contact us if you need an accessible alternative.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software (Dragon NaturallySpeaking)
• Keyboard-only navigation
• Browser zoom up to 200%

Feedback

We welcome your feedback on the accessibility of the Homemasters website. If you encounter an accessibility barrier or have suggestions for improvement, please let us know:

• Phone: (541) 527-7002
• Email: [email protected]
• Address: 1900 NE Division St Suite 201, Bend, OR 97701

We aim to respond to accessibility feedback within 2 business days and to resolve reported issues as quickly as possible.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, or contact your local government agency responsible for enforcing accessibility regulations.