Privacy Policy
Your privacy is important to us. Learn how we handle your information.
Last updated: September 4, 2026
1. Introduction
Homemasters (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect the following personal information when you interact with us:
- Contact Information: Name, email address, phone number, and mailing address.
- Property Information: Address and details about your property relevant to the services requested.
- Service Details: Information about the services you request or receive from us.
- Payment Information: Billing address and payment method details (processed securely through third-party payment processors).
- Communications: Records of your communications with us, including emails, phone calls, and form submissions.
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device Information: Browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs.
- Location Data: General geographic location based on your IP address.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website usage.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Respond to your inquiries and service requests.
- Schedule appointments and manage projects.
- Process payments and send invoices.
- Send you service updates, promotional offers, and marketing communications (with your consent).
- Improve our website and user experience.
- Comply with legal obligations and protect our rights.
- Communicate about warranty information and follow-up services.
4. Information Sharing
We do not sell your personal information for money. Some state laws treat the use of advertising and analytics cookies as “sharing” personal information — you can opt out of that at any time (see Your Privacy Choices below). We may share your information with:
- Service Partners: Trusted subcontractors and suppliers involved in completing your project.
- Payment Processors: Secure third-party payment services to process transactions.
- Analytics Providers: Third-party analytics services to help us understand website usage.
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Remember your preferences and settings.
- Analyze website traffic and usage patterns.
- Deliver relevant advertising and measure its effectiveness.
- Improve website functionality and performance.
Specifically, this website uses the following tools:
- Google Tag Manager — manages the analytics and advertising tags that run on this site.
- Google Analytics 4 — measures website traffic and usage so we can improve the site.
- Google Ads conversion tracking — measures the effectiveness of our advertising.
We use Google Consent Mode v2: when you opt out (or your browser sends a Global Privacy Control signal), these tools operate without advertising or analytics cookies and without sharing your data for advertising personalization. You can also control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
Your Privacy Choices — Do Not Sell or Share My Personal Information
Depending on your state, you may have the right to opt out of the “sale” or “sharing” of your personal information (for example, sharing browsing data with advertising partners for cross-context behavioral advertising). We honor that choice in three ways:
- Use the “Do Not Sell or Share My Personal Information” link in the footer of every page (or the button below) to open our consent preferences and opt out.
- We automatically honor the Global Privacy Control (GPC) browser signal — if your browser sends it, advertising and analytics storage are disabled without any action needed from you.
- Contact us using the details at the bottom of this page.
Open your privacy choices to review or change your opt-out preference at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Portability: Request your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below.
9. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained for warranty and legal compliance purposes.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone: (541) 527-7002
- Email: [email protected]
- Address: 1900 NE Division St Suite 201, Bend, OR 97701